ae777's Privacy Policy

When you register on the ae777 platform and use our services, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification).
• Mobile number and email address.
• National ID (NID) or passport number (for identity verification).
• Payment-related information — such as bKash, Nagad, or Rocket number, or bank account details.
• Account password set by the user (stored in encrypted form).

1.2 Automatically Collected Information

• IP address and device type.
• Browser type and version.
• Date, time, and session duration of visits to the platform.
• Page views, clicks, and navigation patterns.
• Information obtained from cookies and similar tracking technologies.

1.3 Information Generated from Service Use

• Betting and gaming history.
• Transaction date, amount, and method.
• Records of communications with customer support representatives.
• Messages and information submitted via live chat.

ae777 uses collected information only for specific and legitimate purposes. Each purpose is described in detail below:

2.1 Account Management and Verification

Information is used to create your account, verify your identity, and confirm your age. We store age-related information securely to properly enforce the "21+ only" rule.

2.2 Payment Processing

Payment-related information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. Every transaction is secured through SSL encryption.

2.3 Providing Customer Support

We use your account and communication history to assist you promptly through 24-hour live chat and email.

2.4 Platform Improvement and Security

Automatically collected information is used to resolve technical issues, prevent fraud, and ensure the overall security of the platform.

2.5 Ensuring Responsible Gaming

Your gaming behaviour is monitored to provide responsible gaming guidance. If signs of excessive gaming are detected, we may send supportive messages.

ae777 takes the security of your personal information very seriously. We protect your information using the best industry-standard technologies.

3.1 Technical Security Measures

• All data transmission and reception is secured through SSL (Secure Socket Layer) encryption technology.
• Passwords are stored using strong hashing algorithms — they cannot be read directly by anyone.
• An additional layer of encryption is used when storing payment information.
• Regular security audits are conducted.

3.2 Organisational Security

• Only authorised staff are granted access to user information on a need-to-know basis.
• All staff operate under strict confidentiality agreements.
• Internal security training is provided on a regular basis.

3.3 Data Retention Period

We may retain information while your account is active and for a specified period after closure to meet regulatory and legal obligations. Once no longer required, information is securely deleted or anonymised.

ae777 never sells, rents, or provides your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below:

4.1 Service Provider Partners

Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, bank), technology services, and customer support management. These partners may use the information only to provide the designated services and are bound by confidentiality agreements.

4.2 Legal Obligations

Information may need to be disclosed in response to a court order, government directive, or other legal obligation. In such cases, we will provide only the minimum information required.

4.3 Corporate Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new party. We will notify you in advance in such circumstances.

ae777 uses cookies and similar technologies to keep the platform running smoothly and to improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Used to maintain login sessions and ensure the basic functionality of the platform.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor platform usage and help improve our services.

5.2 Cookie Control

You have the ability to accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

As an ae777 user, you enjoy the following rights regarding your personal information:

6.1 Right of Access

You have the right to know what information we hold about you. Upon request, we will provide a summary of the relevant information.

6.2 Right to Rectification

If any information stored in your account is inaccurate or incomplete, you may request that it be corrected. This can be done by contacting our customer support team.

6.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, if there is a legal obligation or an active dispute, we may be required to retain some information.

6.4 Right to Object and Restrict

You may object to certain uses or request that processing be limited. We will give such requests proper consideration.

The ae777 platform is intended solely for individuals aged 21 or older. We do not knowingly collect any information from minors.

We maintain an age verification process during registration. If a minor attempts to create an account and this comes to our attention, we will immediately close that account and delete all associated information.

If a parent or guardian believes their child is using or has used ae777, please contact us immediately at [email protected].

ae777 may update this privacy policy from time to time. The policy may be amended due to changes in services, new regulatory requirements, or technological developments.

8.1 Notification of Changes

For significant changes, we will send a notification to your registered email address or display a clear notice on the platform. For minor amendments, the "Last Updated" date at the top of the page will be changed.

8.2 Continued Use After Changes

Continued use of the platform after a policy change will be considered acceptance of the updated policy. If you do not agree to the changes, you may close your account.

Despite our security measures, should a data breach occur for any reason, ae777 is committed to responding quickly and transparently.

• An investigation will be launched immediately upon detection of a breach.
• Affected users will be notified within the specified timeframe.
• Necessary measures will be taken to close the breach.
• System improvements will be made to prevent recurrence.

ae777's services operate on Bangladesh Standard Time (BST, UTC+6). For the purpose of providing technical services, your information may be stored or processed on servers located in various countries.

For such transfers, we ensure that adequate data protection measures are in place in the destination country or organisation and that the standards of this policy are maintained.